Intercultural Communication and Diversity for Professionals:

The ADF Masterclass

Accredited Diversity Facilitator™ (A.D.F)

Program Overview


Intercultural Communication and Diversity for Professionals: The ADF Masterclass  is a comprehensive, self-paced training series created by DDRIOC and accredited by the Law Society of Ontario. It’s designed to help professionals build cultural competence, address systemic biases, and navigate diversity in personal and professional settings—particularly within dispute resolution contexts.

The ADF Masterclass is structured as one core program made up of six courses, each focused on a specific area of diversity, inclusion and intercultural communication. Each course is made up of several chapters, including video lessons, downloadable supplementary materials, a podcast segment with instructors and guest experts, and a chapter-ending quiz to reinforce learning. By completing all six courses, and the live virtual session with instructors, students earn the Accredited Diversity Facilitator™ (ADF) designation and certificate.


  • 6 courses make up the Intercultural Communication and Diversity for Professionals: The ADF Masterclass
  • Each course is made up of chapters, including:
  • Video lessons (10–20 minutes each)
  • Podcast segments with instructors and guest experts
  • Quizzes, case studies, and downloadable supplementary materials
  • Live synchronous session with instructors after course completion
  • Designation & Certificate of completion: Accredited Diversity Facilitator™ (ADF)

Learn From Lived Experience

Each course is taught by an instructor who belongs to—and works within—the community being discussed. This approach ensures authentic, grounded perspectives and deep, experience-driven learning. You’ll also hear from guests in our podcast segments, adding dimension to every topic.

What You’ll Learn

By the end of the ADF Masterclass, you’ll be equipped to:



  • Navigate intercultural dynamics with sensitivity
  • Identify and interrupt personal and systemic biases
  • Facilitate inclusive dialogue and dispute resolution
  • Approach diversity with humility, not just knowledge
  • Create safer, more equitable spaces in your work and life

Learn From Lived Experience

Each course is taught by an instructor who belongs to—and works within—the community being discussed. This approach ensures authentic, grounded perspectives and deep, experience-driven learning. You’ll also hear from guests in our podcast segments, adding dimension to every topic.

Program Structure

Introduction to Diversity and Building Awareness

  • Cultural identity, humility, and competence
  • Bias, intercultural communication, and perception
  • Foundational tools for inclusive practice

Indigenous Culture and Perspectives

  • Indigenous Laws and History
  • Truth and Reconciliation Calls to Action 
  • Culture and Spirituality

Understanding Disabilities

  • Disability etiquette and communication
  • Systemic and interpersonal ableism
  • Models of disability and inclusive design

Anti-Black Racism

  • The history of Black communities in Canada
  • Bias in policing, education, media, and justice
  • Tools to address stereotypes and racial inequity

2SLGBTQ+ Fundamentals

  • Inclusive terminology and identity frameworks
  • Legal and cultural history of 2SLGBTQ+ communities
  • Trauma-informed support and representation

Essential Tools for Difficult Conversations

  • Emotional intelligence and power dynamics
  • Cultural appropriation, microaggressions, and allyship
  • Practical tools for inclusive, productive dialogue

Live Synchronous Session

Write a description for this tab and include information that will interest site visitors. For example if you are using tabs to show different services write about what makes this service unique. If you are using tabs to display restaurant items write about what makes a specific dish particularly worthwhile or delicious.

Item Link

Register Now

We have several sessions of our course coming up! View our offered courses and certifications in the DDRIOC Cart to see which version is most suitable for you and register today.

Register